Legal notice and privacy policy

The provision of DROMOS EUROPE products necessarily involves the processing of the personal data of its customers. DROMOS EUROPE also needs to have your personal data for commercial communication actions regarding your contacts, when you are interested in our professional services, advice on product or training actions, etc.

In accordance with regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of this data, and the data protection legislation in force in Spain, DROMOS EUROPE informs you of the processing of them, and expresses in this policy the conditions as responsible for the processing.

The processing will be carried out by the entity that collected your DROMOS EUROPE data as indicated in the following relationship:

DROMOS EUROPE, S.L., CIF: B95728622.

For the purposes of communication the management shall be:

Calle Berastegui no 5 – 6º Dpt. 2, 48001 in BILBAO.

To contact the data protection officer: E-mail:

Purpose of the collection and processing of Personal Data

We inform you that your personal data will be processed by the company DROMOS EUROPE that collected your data, in order to present you with an offer and manage the requested service in case of contract or purchase.

You may be sent electronic advertising about DROMOS EUROPE offers, promotions and recommendations, by companies authorized by DROMOS EUROPE, with which you have a contract for the management, processing and confidentiality of your data, or if you are or have been a customer of DROMOS EUROPE.

Likewise, in some cases, surveys and statistical studies will be carried out on clients.

Personal Data to be processed

Personal data means data that identifies you or may be used to do so. The data to be processed by DROMOS EUROPE in the context of the relationship with the interested party and conditioned to the consented purposes, are included in the following categories:

-Identification and contact data, for example: first name, last name, telephone or email.

-Commercial information data depending on the indications received.

-Those data strictly necessary for the provision of the service or supply of the good you have contracted with DROMOS EUROPE.

When do we collect your Personal Data?

Mostly, but not limited to, your data may be collected when provided to us via web form, the receipt of emails or through the conclusion of contracts.

Communication and destination of the data.

The data of the interested party may be communicated to DROMOS EUROPE exclusively for the purposes indicated. They may also be transferred in cases where there is a legal obligation to the competent authorities.

Legal basis that legitimizes the processing of personal data

The legal basis that legitimizes the treatments is the execution of the sub-tenant in case of contracting or its interest in similar services of DROMOS EUROPE if you have been a customer before.

Your explicit consent granted to be able to customize and communicate the quote to you in case of request for offer and your explicit consent in the event of no prior contractual relationship.

Retention period of your personal data

The personal data provided will be kept as long as they are necessary to respond to the contractual relationship, to respond to the requests or requests made, and in any case until the deletion is requested by the data subject, as well as the time necessary to comply with the legal obligations that in each case correspond according to each type of data.

Rights of data subjects in relation to their personal data

You have the right to access your personal data, as well as to request the rectification of your data, if you feel that they are not accurate. Suppression may also be requested, in situations where they are no longer relevant to the purposes for which they were collected.

You may object to the processing of your data, if, given your personal circumstances is pausible and appropriate. In such a case, DROMOS EUROPE will stop processing the data except for legitimate reasons, such as complying with legal obligations or defending possible claims.

In certain circumstances, customers or interested parties may request the limitation of processing, so DROMOS EUROPE will only reserve and use them in cases authorized by the Law.

You can request the portability of your data: The right to portability is to collect in a structured format your data in electronic format for the direct transmission of it to other responsible. You can also receive them, to store them on the devices you deem appropriate, without having to transmit them to other managers.

The interested party may exercise his rights by sending an email to the address dpd@DROMOS, attaching a photocopy of the ID or digital certificate and indicating the motivation and the right to be exercised.

You have the right to lodge a complaint regarding the processing of your personal data with a Supervisory Authority, Especially if you consider that your rights have not been taken care of. However, DROMOS EUROPE offers a direct channel with the Data Protection Officer to respond to your requests: You can send an email to or call +34 94 498 78 30 and ask for the Data Protection Officer.


In compliance with Law 34/2002, Services of the Information Society and Electronic Commerce, DROMOS EUROPE informs the User of the Website:, that access, navigation and use thereof implies the express acceptance of all the terms included in these Terms of Use and their compliance will be enforceable with respect to any person who accesses, navigates or uses said Website.

Identification the Website):

Social Name: DROMOS EUROPE, S.L.

C.I.F: B95728622

Social Address: Berastegui No. 5 – 6º Dept. 2, BILBAO(SPAIN)


Registered in the Commercial Register of Bizkaia has been registered with the date two of July of two thousand thirteen in volume 5.383, folio 201, inscription 1 with sheet BI-62512.


These Terms of Use are intended to regulate the access, navigation and use of the Website by the User, without prejudice to the right that DROMOS EUROPE reserves to modify them.

The access, navigation and use of the contents of the Website by the User after the entry into force of modified Conditions imply acceptance of them.

For interpretation purposes, we understand that a person becomes a User of the Website at the time the latter accesses, browses and/or uses the contents of the Website and accepts the established Terms of Use and Privacy Policy.


DROMOS EUROPE is not responsible:

1. the inadequate operation and/or errors of the Website if this is due to maintenance, incidents, a malfunction of the terminal or its insufficient capacity to support the systems necessary to make use of the service.

2. viruses and/or other harmful components on the Web or on the server that supplies it

3. the damages that are generated to the User in case of impossibility to provide the service due to cases of fortuitous case, force majeure or other causes not attributable to DROMOS EUROPE.

4. the damage caused, to himself or to a third party, any person who violates the Terms of Use that DROMOS EUROPE establishes on the Website or through the violation of the security systems of the Website.

5. of the information published on its website, provided that this information has been manipulated or entered by a third party.

DROMOS EUROPE declares that it has taken all the necessary measures, within its possibilities and the state of the art, to ensure the functioning of the Web and to minimize system errors, both from a technical, legal and organizational point of view.

DROMOS EUROPE will take appropriate measures to ensure a rapid response, without liable for delays due to telecommunications services.

Likewise, DROMOS EUROPE is not responsible for the information stored in blogs, comments, social networks or any other means that allows third parties to publish information on its website.


In particular, and without the following list being of an absolute nature, it is prohibited:

1.- Obtain the contents provided on the Website by illicit, fraudulent, theft or plagiarism.

2.- Use any of the services and contents that DROMOS EUROPE makes available to you, for illicit purposes.

3.- Perform any activity that could damage, overload, deteriorate or impede the normal activity of the Website or on the computer of a third party.

4.- Use the Website for the transmission, installation or publication of any viruses, malicious code or other harmful programs or files;

5.- Unauthorized access to any section of the Website, other systems or networks connected, any DROMOS EUROPE server, or the services offered through the Web, through hacking or forgery, password extraction or any other illegitimate means;

In the event that the User causes damage to third parties, by making use of any service and content provided through the Website, expressly exonerates DROMOS EUROPE, from any liability that could be attributed to him. For this purpose, the User shall assume the sole responsibility that may arise.

DROMOS EUROPE reserves the right to exercise the appropriate legal actions in case of breach of any of the above obligations by the User.


DROMOS EUROPE does not control the contents, terms of use or Privacy Policy of third-party websites.

Likewise, DROMOS EUROPE will not be responsible for the availability of such Websites and does not subscribe to any advertising, products or services offered therein.

The User accepts that DROMOS EUROPE will not be responsible for any loss or damage that the User may incur as a result of the availability of the aforementioned Websites.

On the other hand, the User who wants to introduce links to the DROMOS EUROPE website from his own website will be obliged to comply with the following conditions:

1.- You must obtain prior authorization from DROMOS EUROPE.

2.- The link will only link to the Website through your Internet address.

3.- From the website that makes the link, no false or inaccurate statements about DROMOS EUROPE may be made.

4.- The Website that establishes the link must observe the current legality and may not link to illegal, harmful content, contrary to morality and good customs.

In any case DROMOS EUROPE, reserves the right to prohibit or disable at any time any hyperlink to this website.


DROMOS EUROPE is the owner or account of the corresponding licenses on the intellectual and industrial property rights of the elements that make up the design of the Website, such as the trademark, trade name or distinctive sign. In particular, they are protected by copyright, logos, color combinations, selection and form of presentation, the source code of the Web, menus, navigation buttons, HTML code, texts, photographs, graphics, as well as any other web content relating to the services, content and/or tools provided by DROMOS EUROPE.

In no case shall it be understood that the access, navigation and use of the Website by the User implies a waiver, transmission or total or partial transfer of such rights by DROMOS EUROPE.

The User may view, print and copy the contents of this website for private use, being prohibited its use for commercial purposes or the exercise of the rights of exploitation: reproduction, distribution, public communication, provision and transformation, all or part of the contents included in the Website, if not have the prior, express and written authorization of DROMOS EUROPE.


DROMOS EUROPE reserves the right to suspend, modify, restrict or interrupt, whether temporarily or permanently, access, navigation, use, accommodation and /or download of the content and /or use of web services, with or without prior notification, without the Possibility of the User to demand any compensation for this reason.


These Terms of Use are governed by the current Spanish regulations that apply to it.

For the resolution of all disputes or issues related to this Website, Spanish law, to which the parties expressly submit, being competent for the resolution of all disputes, which may arise as a result of the provisions of these provisions, the Courts and Tribunals of Bilbao, as well as, where appropriate, to the Arbitration Tribunals for consumption, will apply.